Telehealth

What is Telehealth?

Telehealth, or a “virtual visit,” is a consultation with one of our pediatricians via video conferencing. This option is convenient, allows your child to be seen without coming into our office, and provides care by your regular pediatrician (who knows your child’s full history and has access to their medical chart).


Virtual visits are not for all conditions. We can provide telehealth care for most of the following acute care concerns:


  • Rash
  • Pinkeye without fever in children over two years old 
  • Insect Bites 
  • Behavioral and mental health concerns – follow-up care as appropriate


Different Types of Telehealth Appointments

Not all acute care concerns can be treated via telehealth. We cannot listen to your child’s lungs or see their ears, we cannot evaluate ear pain, or significant coughs, or assess concerns that require laboratory evaluation such as urinary tract infections and strep or flu testing via telehealth. 


It is also possible that after video conferencing, we may ask you to bring your child in for an in-person sick visit if we need to perform a physical exam that reaches beyond the abilities of video conferencing.


Appointments for telehealth visits can be made through our front desk or the portal. As of April 2021, many insurers no longer cover telehealth appointments. Please contact your insurer to confirm coverage before booking an appointment.

Adult and child using a desktop computer at a wooden table in a home office
Before Your Appointment
  • Weigh your child if you are able
  • Take several close-up photos of the rash to send (if requested).
  • Write down all of the medicines your child has been taking, and when they last took a dose of ibuprofen or acetaminophen
  • Have current medications or inhalers/spacers available for viewing during the visit
  • Write down any questions you have, so you don't forget them during your telehealth visit

Telehealth FAQs

Click below to view the answer to frequently asked questions.

  • How To Weigh and Measure Your Child

    To measure height accurately at home:


    1. Remove the child or teen’s shoes, bulky clothing, and hair ornaments, and unbraid hair that interferes with the measurement.
    2. Take the height measurement on flooring that is not carpeted and against a flat surface such as a wall with no molding.
    3. Have the child or teen stand with feet flat, together, and against the wall. Make sure legs are straight, arms are at sides, and shoulders are level.
    4. Make sure the child or teen is looking straight ahead and that the line of sight is parallel with the floor.
    5. Take the measurement while the child or teen stands with head, shoulders, buttocks, and heels touching the flat surface (wall). (See illustration.) Depending on the overall body shape of the child or teen, all points may not touch the wall.
    6. Use a flat headpiece to form a right angle with the wall and lower the headpiece until it firmly touches the crown of the head.
    7. Make sure the measurer’s eyes are at the same level as the headpiece.
    8. Lightly mark where the bottom of the headpiece meets the wall. Then, use a metal tape to measure from the base on the floor to the marked measurement on the wall to get the height measurement.
    9. Accurately record the height to the nearest 1/8th inch or 0.1 centimeter.
  • Measuring Weight Accurately At Home
    1. Use a digital scale. Avoid using bathroom scales that are spring-loaded. Place the scale on firm flooring (such as tile or wood) rather than carpet.
    2. Have the child or teen remove shoes and heavy clothing, such as sweaters.
    3. Have the child or teen stand with both feet in the center of the scale.
    4. Record the weight to the nearest decimal fraction (for example, 55.5 pounds or 25.1 kilograms).